If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it.Contact us at 614-224-0055 for an RMA. So we can expect your return. If your item comes back damaged or missing parts up to a 15% restocking fee will apply. If you can have technical problems with your items a tech support specialist will assist you if the item is not defective. .